Privacy Policy

Learn about your privacy rights and how your data is handled.

Privacy Policy

Effective Date: 30/03/2026

Nearhai (“we”, “our”, “us”) operates a hyperlocal eCommerce platform connecting local sellers with nearby customers. We are committed to protecting your personal data in compliance with the Information Technology Act, 2000 (India) and applicable data protection principles.

📌 1. Information We Collect

👤 Personal Data

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address

💳 Financial Data

  • Payment details processed via secure third-party gateways
  • We do not store card or banking credentials

📱 Technical & Usage Data

  • IP Address
  • Device ID, OS, browser type
  • App usage, logs, cookies

📍 Location Data

  • Real-time location (only for delivery and order tracking, with permission)

⚖️ 2. Legal Basis for Processing

  • Consent – When you register or allow permissions
  • Contractual Necessity – To process orders and deliveries
  • Legitimate Interest – To improve platform performance and prevent fraud
  • Legal Obligation – Compliance with Indian laws

🎯 3. Purpose of Data Use

  • Facilitate buying and selling within your city
  • Process orders, payments, and deliveries
  • Communicate order updates and support
  • Improve platform performance and security
  • Send promotional offers (with opt-out option)

🔄 4. Data Sharing & Disclosure

We may share your data only with:

  • Registered Sellers – for order fulfillment
  • Delivery Partners – for logistics
  • Payment Gateways – for secure payments
  • Legal Authorities – if required under law

🔐 5. Data Security

We implement reasonable security practices including encryption, access control, and regular audits.

👤 6. Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“Right to be Forgotten”)
  • Withdraw consent anytime
  • Object to processing for marketing

📞 7. Contact Us

For any privacy-related concerns:

Nearhai reserves the right to update this Privacy Policy periodically.