Terms of Service

The rules and conditions for using our services.

Terms & Conditions

Effective Date: 31/03/2026

Welcome to Nearhai. These Terms & Conditions govern your use of the Nearhai website and mobile application.

📌 1. Platform Overview

Nearhai is a hyperlocal eCommerce marketplace that connects local sellers with customers within the same city. Nearhai acts only as a facilitator.

👤 2. User Eligibility

  • You must be at least 18 years old
  • You agree to provide accurate and complete information

🏪 3. Seller Terms

  • Sellers are responsible for product quality, pricing, inventory, packaging, and order fulfillment.
  • Prohibited items: Illegal, counterfeit, or harmful products.

💳 4. Orders & Payments

  • All orders are subject to seller acceptance.
  • Payments are processed via secure third-party gateways.

🚚 5. Delivery

  • Delivery is handled by third-party delivery partners.
  • Nearhai is not liable for delays caused by traffic, weather, or unforeseen events.

🔁 6. Returns, Refunds & Cancellations

  • Governed by our Return & Refund Policy.
  • Cancellation is allowed only before dispatch.

⚠️ 7. Platform Role & Liability

Nearhai acts only as an intermediary platform and is not liable for product quality or seller performance.

🚫 8. Prohibited Activities

Users must not engage in unlawful activities, provide false information, or misuse the platform.

🌍 9. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of courts in Nagpur, Maharashtra.

📞 10. Contact Us